RECALL
Problem:
HPCM Software May Cause Loss of Drive Power
Maker:
Nissan
Category:
ENGINE AND ENGINE COOLING
Type:
Vehicle
Cars:
7'634
Campaign:
R21B4, R21B5
Description:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Consequences:
A loss of drive power increases the risk of a crash.
Actions:
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan’s numbers for this recall are R21B4 and R21B5.
Date: