COMPLAINT
Model:
Brand:
Model year:
2019
Component:
UNKNOWN OR OTHER
Complaint’s year:
2025
Incident date:
Description:
While driving at interstate speed and cruise control set, the cruise control stopped working and Cruise Control Malfunction errors, as well as Hybrid System Malfunction errors appeared. With other cars driving so closely behind me, the quick deceleration caught me off-guard and could have easily been hit from behind. I took the car to Toyota Dealership and appears there’s already a known issue for a corroded traction cable and since not under warranty (due to mileage >120,000 miles) will cost $4668 to fix. Why is this not a recall if the problem is known?
VIN:
JTMEWRFV0KJ