Model:
Brand:
Model year:
Component:
Complaint’s year:
Incident date:
Description:
Vehicle: 2021 Toyota Corolla Apex, 2.0L Engine Component Failure: The Engine Coolant Bypass Valve (also called Water Valve) malfunctioned. Its plastic housing cracked and leaked coolant, corroding the electrical connector. This prevents proper electronic control of engine temperature. The failed component is available for inspection if removed. Safety Risk: This issue poses a safety risk due to potential engine overheating. Overheating can lead to sudden loss of power or engine stall while driving, increasing the risk of a collision, especially at high speeds. A roadside breakdown in unsafe conditions is also a risk. Confirmation: A Toyota dealership service center confirmed the problem, diagnosing it as a leaking coolant bypass valve requiring replacement. Inspection: The vehicle was inspected by a Toyota dealership technician. It has not been inspected by the manufacturer, police, or insurance representatives. Warnings/Symptoms: The primary symptom was the ‘Engine Maintenance Required’ message illuminating in the instrument cluster. This first appeared approximately [State how long ago, e.g., ‘3 weeks ago’ or ‘at 45,000 miles’]. No other immediate symptoms like visible leaks or temperature fluctuations were initially noticed, though a leak was confirmed later.