Model:
Brand:
Model year:
Component:
Mileage:
Complaint’s year:
Incident date:
Description:
The contact owns a 2025 Toyota Camry Hybrid. The contact stated while driving 80 MPH with Adaptive Cruise Control Mode and Lane Assist engaged, the vehicle misread the road signs and veered off the road despite the contact attempting to keep the vehicle in the lane. The contact stated that upon depressing the brake pedal, the vehicle failed to respond as needed and rolled for 300-600 ft. and was stopped by the bushes. The messages ‘Smart Stop System Malfunction’, ‘Manual Brake System Malfunction’, ‘Electronic Control Braking System Malfunction’ and ‘Braking Control System Malfunction’ were displayed. Upon inspecting the vehicle, the contact noticed that three of the tires were flat, the rear driver’s side wheel was bent, and there was brake fluid leaking from the vehicle. The message ‘Low Brake Fluid’ was displayed. The vehicle was towed to the dealer, where the contact was advised to tow the vehicle to an autobody repair shop for the repair. The vehicle was towed to the autobody shop, where the contact was provided an estimate to repair the damages. The manufacturer was notified of the failure and sent a field inspector, who diagnosed and determined that the braking system had failed. The vehicle was not repaired. The contact stated that no further assistance was provided. The failure mileage was 7,340.