COMPLAINT
Model:
Maker:
Tesla
Brand:
TESLA
Model year:
2023
Component:
UNKNOWN OR OTHER
Breakdown:
Crash:
Yes
Complaint’s year:
2025
Description:
Tesla offers a ‘Smart Summon’ as part of a PAID feature of Full Self Driving. I have used this feature many times without issue. In this incident, it failed to detect a support column next to a parking spot and while pulling out, it turned right and collided with the pole causing damage to the vehicle. Tesla refused to take responsibility for their feature failing.
VIN:
7SAYGDEF0PF