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Description:
The contact owns a 2022 Suzuki GSX1300R. The contact stated that after arriving to his destination and turning off the motorcycle, after returning to the motorcycle the motorcycle failed to start immediately. The contact stated that after several attempts the motorcycle restarted. After restarting the motorcycle, the motorcycle returned to normal functionality, but the failure became a regular occurrence. The contact stated that the failure never occurred during cold starts, only after the motorcycle had been running for a while and had reached operating temperatures. No warning lights were illuminated. The motorcycle was taken to the dealer, who was unable to duplicate the failure, and surmised that fuel the contact was using had insufficient octane levels, resulting in combustion issues. The contact was advised to use a higher-octane fuel, which the contact used; however, the higher-octane fuel had not resolved the failure. The motorcycle was not repaired. The manufacturer was notified of the failure, a case was opened, and an engineer was sent to inspect the motorcycle. However, the engineer was unable to duplicate the failure. The contact stated that the engineers were unsatisfactory because he had only attempted to cold start the motorcycle. The failure mileage was 6,000.