The WiFi works on my truck but I have never set up an account or purchased it. I bought Ram 1500 new in 2018 (2019 truck though) and have owned it the entire time. I have called At&t multiple times and even went into one of their stores, they have run my vin, the IMEI # and the ICCID number and can find nothing on their end and say there is not an account. Yet, it is connecting to the At&t network. I have run speed tests that prove this and connected with both my phone and laptop. I took it into the dealership and they could not help either, just stated that is is weird. At&t has forwarded me to multiple people including stellantis, siruis gaurdian, and ram connect all of whom could not help. There are some other things going on with other devices that make me believe someone who had access to the truck may have done something and is using this to track me or access other data.