COMPLAINT
Model:
Brand:
Maker:
Polestar Automotive
Model year:
2025
Component:
ELECTRICAL SYSTEM
Complaint’s year:
2025
Incident date:
Description:
The system component that failed was the on-board AC charger (OBC). This failure prevents AC charging of the vehicle. The Polestar – Houston service team has confirmed that this hardware needs replacement. There is currently a 2-3 week wait for part, so vehicle is currently sitting at the service center. The dealer has diagnosed and confirmed that the on-board AC charger needs to be replaced. Prior to the failure, there were no warnings or symptoms to suggest that a failure was imminent. Three NHTSA manufacturer communications (DP1035, DP1037, and DP1038) are in reference to this issue.
VIN:
7SYEA3YB1SG