COMPLAINT
Model:
Maker:
Polestar Automotive
Brand:
POLESTAR
Model year:
2021
Component:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Crash:
No
Complaint’s year:
2025
Description:
Since the latest OVER THE AIR software update (3.3.18) the backup camera fails to work properly when shifted into reverse well over 50% of the time. When the camera fails, I only see a warming message that indicates ‘camera is temporarily unavailable’ The car already has poor rearward visibility, due to a very small rear window and small exterior mirrors.
VIN:
LPSED3KA6ML