The contact owns a 2019 Nissan Sentra. The contact stated while driving at an undisclosed speed, the transmission jerked intermittently. No warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to a second dealer; Greenville Mitsubishi (325 Woodruff Rd, Greenville, SC 29607) to be diagnosed and the contact was informed that the third and fourth gear in the transmission needed to be replaced. The manufacturer was made aware of the failure and the contact was informed that mileage on the vehicle had exceeded the transmission warranty. The contact stated that the failure persisted, and the vehicle remained at the residence undrivable and unrepaired. The failure mileage was 110,000.