COMPLAINT
Model:
Brand:
Maker:
Mercedes-Benz
Model year:
2021
Component:
FORWARD COLLISION AVOIDANCE
Complaint’s year:
2025
Incident date:
Description:
While on the freeway, going approximately 70 mph, the vehicles onboard cameras all failed and I got a warning that said camera dirty/unavailable/traffic sign assist currently unavailable. Because of this failure, I almost crashed the car in Front of me. I cleaned all the cameras. The message continues to appear. The dealer said its a known malfunction with this particular model, based on the chip shortage, during Covid. My car has 57000 miles and apparently several owners of this model, are experiencing the same issue. Dealer wants to charge $1,800.00 to fix a vehicle safety feature, that shouldnt fail this soon.
VIN:
W1K6G7GB4MA