COMPLAINT
Model:
Brand:
Maker:
Mercedes-Benz
Model year:
2019
Component:
BACK OVER PREVENTION
Mileage:
10'300 km
Complaint’s year:
2025
Incident date:
Description:
The contact owns a 2019 Mercedes-Benz E450. The contact stated that while reversing, the rearview camera failed to display an image of the rear of the vehicle, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera display. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V232000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 10,300.
VIN:
WDD1K6HB4KF