COMPLAINT
Model:
Brand:
Model year:
2023
Component:
EQUIPMENT:ELECTRICAL
Complaint’s year:
2025
Incident date:
Description:
The charger fails to charge. Nothing happens when it is plugged into the vehicle. The dealer has confirmed the vehicle can be fully charged using the dealeras level 2 charger. I am able to fully charge the vehicle using the level 1 charger supplied with the vehicle. Enel X Way has discontinued support. Even though I still have one year warranty left on the charger the support page indicates support is no longer provided and Enel X is no longer accepting claims.
VIN:
JTJAAAAB4PA