The contact owns a 2023 Kia Sportage. The contact stated while driving 70 MPH, the instrument panel failed to display pertinent information. The contact stated that a dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The vehicle was taken to the dealer but was not diagnosed. However, the contact was informed that the vehicle could not be repaired unless the VIN was under recall. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V298000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 68,585.