The contact owns a 2017 Kia Sportage. The contact stated that the engine was consuming an excessive amount of engine oil. There were no warning lights illuminated. The contact was continually checking the engine oil level. The vehicle was taken to an independent mechanic who determined that the oil level was extremely low while receiving an oil change. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 72,000.