COMPLAINT
Model:
Brand:
Maker:
Kia
Model year:
2020
Component:
POWER TRAIN
Complaint’s year:
2025
Incident date:
Description:
Engine Knock and random engine shutoff, dealership filled apparent recalls: Changed piston rings, ECM Update, Update on ECM Logic, and unrelated update to anti-theft ignition protector. Recommends a entire engine replacement due to ‘internal failure’ but failed to provide proof of damage or reasonable explanation of failure. Presumably told would not be covered due to exceeding warranty by 2,975 miles, regardless of prior damage. Recall notice sent VIA mail days after visiting the dealership, visited May 23rd, 2025. KIA Failed to send notice within warranty mileage for damage recalls may have caused.
VIN:
KNDJ22AU4L7