The contact owns a 2022 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the contact had scheduled a recall appointment and was advised by the dealer that the recall had been placed on hold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised the contact that the recall was on hold. The contact stated while driving approximately 45 MPH and ascending a hill, the vehicle hesitated while depressing the accelerator pedal, and failed to respond as needed. Additionally, the contact stated that vehicle was making abnormal knocking sounds while the vehicle was stopped and idling. The contact stated no warning light was illuminated. The vehicle had not been diagnosed by the dealer. The failure mileage was approximately 36,000. Parts distribution disconnect.