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Description:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the low oil light illuminated, and the vehicle was shaking abnormally. The contact added oil to the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with oil shavings in the oil pan and engine failure. The contact was informed that the engine needed to be replaced. The dealer was made aware of the failure but provided no assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 101,000.