Model:
Brand:
Maker:
Model year:
Component:
Complaint’s year:
Incident date:
Description:
1/16/25 Van brought to Honda of Kenosha to complete fuel pump recall. Advised work was complete. 3/30/25 While driving, my van completely turned off. Creating an unsafe situation as I wasnat parked but with engine running & van in drive. Van was towed to repair shop 3/3/25. When they opened on 3/31/25, I contacted them to explain what happened. Mechanic said it sounded like a fuel issue. I explained van had new pump 1/2025 per recall. Van started for the mechanic, but it wasnat a smooth start. He drove it on & off over the next 48 business hours. It didnat stop. I picked it up on 4/2/25 & began to drive home. Again, while driving it completely turned off. Creating an unsafe situation as I wasnat parked but with engine running & van in drive. 4/3/25 My van was returned to the repair shop. They ran diagnostics & replaced high pressure fuel pump. But the van was still not running correctly. Despite the fuel pump recently being replaced, the mechanic tested it anyway. He learned the fuel pump was not replaced as I was advised & as it was documented.