The contact owns a 2019 GMC Terrain. The contact stated upon taking the vehicle to the Nissan dealer where it was purchased for an oil change, the dealer informed the contact that there was a crack in the transmission. The vehicle was then taken to a GMC dealer, where the contact was informed that the crack was more than two months old. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,700.