The contact owns a 2021 Ford Mustang Mach-E. The contact stated that while operating the vehicle, the message ‘Collision Avoidance Camera Fault’ was displayed, indicating a camera malfunction. The contact stated that the message was also present on the Mobile App. The contact also stated that the failure was a recurring failure and the camera had been replaced four times, and the vehicle was serviced several times for the failure. The manufacturer and local dealer were made aware of the failure, but no assistance was offered. The failure mileage was 31,014.