COMPLAINT
Model:
Brand:
FORD
Model year:
2023
Component:
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
Mileage:
15'000 km
Breakdown:
Complaint’s year:
2025
Description:
The contact owns a 2023 Ford Mustang Mach-E. The contact stated while driving at an undisclosed speed, the safety features independently deactivated. In addition, the message aœForward Collision Avoidance Brake Assist Unavailablea was displayed. The vehicle was taken to the dealer where it was diagnosed with a failed radar and front camera system. The contact was informed that the radar and front camera systems needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15,000.
VIN:
3FMTK2SU2PM