The contact owns a 2014 Ford Fusion. The contact stated that after starting the vehicle, the vehicle made an abnormally loud sound and the steering wheel seized. The ‘Service Advancetrac’ message was displayed. The vehicle was towed to the dealer, who determined that the steering gear needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 140,000.