The contact owns a 2016 Ford Focus. The contact stated that while driving 20 MPH, the vehicle briefly began to jump and jolted before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch, determining that the transmission friction element B was stuck on. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.