What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission hard shifting, delays in up shifting into 3rd creates vehicle jerk on occasion.Also skips gears. Not available for inspection How was your safety or the safety of others put at risk? High rpm shift from 2nd gear to 3rd gear on hills causing jerks Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No