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Description:
The contact owns a 2019 Ford F-150. The contact stated that while driving approximately 69 MPH, the transmission unexpectedly downshifted to first gear. The contact stated that the aœWRENCHa warning light was illuminated. The contact coasted to the side of the road and turned off and restarted the vehicle. After restarting the vehicle, the aœWRENCHa warning light was no longer illuminated. The contact stated that the failure reoccurred several times. The vehicle was taken to the dealer who diagnosed the vehicle with transmission failure. The contact stated that the transmission was replaced. The manufacturer was informed of the failure and a case was filed. The failure mileage was approximately 48,000.