COMPLAINT
Model:
Maker:
Ford Motor
Brand:
FORD
Model year:
2011
Component:
UNKNOWN OR OTHER
Crash:
No
Complaint’s year:
2025
Description:
Rear camera is black when in reverse. Warning beeps still work properly. Truck has 102k miles, started being issue at 97k miles. Ford says repair is 6 weeks out until tech available. Keep getting runaround. I started asking for repair over 6 months ago. Reporting this because many models have had this issue as a recall. The 2011 Explorer should be included in this recall. #2 issue. A pillar recall also slow walking. I’ve had mine inspected, it is damaged, approved to replace, now waiting on parts. Have been calling every 2-3 weeks for 6 months. Still say no parts. I will call your 800 number to report this.
VIN:
1FMHK7F86BG