COMPLAINT
Model:
Brand:
Maker:
Ford Motor
Model year:
2013
Component:
STRUCTURE
Complaint’s year:
2025
Incident date:
Description:
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
VIN:
1FM5K7F80DG