COMPLAINT
Model:
Brand:
Maker:
Ford Motor
Model year:
2023
Component:
POWER TRAIN
Mileage:
20'000 km
Complaint’s year:
2025
Incident date:
Towed:
Yes
Description:
The contact owns a 2023 Ford Explorer. The contact stated while driving 60-70 MPH, the rear subframe bolt detached, and destroyed the axle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V675000 (Power Train). The vehicle was towed to the local dealer, where it was diagnosed and determined that the rear axle was damaged, and the horizontal bolt had fractured in half. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000.
VIN:
1FM5K8GC2PG