COMPLAINT
Model:
Brand:
Maker:
Ford Motor
Model year:
2012
Component:
STRUCTURE
Mileage:
180'000 km
Complaint’s year:
2025
Incident date:
Description:
The contact owns a 2012 Ford Explorer. The contact stated while driving at 70 MPH, the A-pillar trim detached. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 180,000. VIN tool confirms parts not available.
VIN:
1FMHK8D8XCG