COMPLAINT
Model:
Brand:
Model year:
2014
Component:
BACK OVER PREVENTION
Complaint’s year:
2025
Incident date:
Description:
The contact owns a 2014 Ford Explorer. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure limited driving visibility, preventing the driver from safely operating the vehicle. The contact stated that on a separate occasion, while driving at slow speeds, the contact was almost involved in two slow speed parking lot crashes. The contact was able to stop the vehicle before the crashes. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the failure persisted. The failure mileage was unknown.
VIN:
1FM5K8D85EG