COMPLAINT
Model:
Brand:
Model year:
2018
Component:
ENGINE COOLING
Mileage:
118'000 km
Complaint’s year:
2025
Incident date:
Description:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, there was a loud clanking sound coming from the vehicle with smoke coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed and determined that the heater hose and cam phaser had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 118,000.
VIN:
1FMJK2AT4JE