The contact owns a 2018 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated, prompting the contact to discontinue driving the vehicle. The vehicle was taken to the dealer, and it was determined that there was coolant intrusion into the engine, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.