The contact owns a 2019 Ford Edge. The contact stated that while shifting gear or during acceleration, there was an abnormal grinding sound coming from the vehicle. There was no warning light illuminated. The contact stated that while driving 55 MPH, the vehicle stalled, and the contact was forced to pull over. Upon restarting the vehicle, the transmission warning light illuminated. The contact drove in LIMP Mode to an independent mechanic and was informed that the transmission needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 20V550000 (Power Train); which was linked to the failure. The vehicle was not repaired. The failure mileage was approximately 34,000.