COMPLAINT
Model:
Brand:
Model year:
2018
Component:
ENGINE
Complaint’s year:
2025
Incident date:
Description:
In June of 2024 we had coolant getting into cylinder head. A new head gasket was installed and the car was ok until May of 2025 when we are faced with the same problem again. We have a 3rd party warranty program that made the repair last year but are refusing to this time. So we now a vehicle that is not drivable, is a safety risk if it is driven. Ford motor company has no assistance to offer at this time unless a recall is issued! The warranty company said since TSBas are out that they will not cover this! If this is a Ford defect then it should be covered and repaired by them. There have been many recalls on this issue. Why not mine?
VIN:
2FMPK3K92JB