COMPLAINT
Model:
Brand:
Model year:
2020
Component:
ENGINE COOLING
Mileage:
33'000 km
Complaint’s year:
2025
Incident date:
Description:
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power when the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 33,000. VIN tool confirms parts not available.
VIN:
MAJ3S2FE7LC