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Description:
On or around 17 May 2024, spouse was driving child to daycare. Residential speed limit was 35 mph, when dashboard alerts ‘Power terrain, Hill Assist, Backup Camera, Front Camera, 911 Service, Please Service Now, Shift System Fault, Parking Brake INOP’ illuminated and parking brake was applied by vehicle without owner input. Upon pulling into parking lot and turning off vehicle and restarting, vehicle cleared all faults and indications. Scheduled service immediately, service center implemented recalls 22S73, 24S24, and replaced faulty gateway module and reprogrammed software, additionally test drove vehicle 5 miles without duplication of discrepancy. Upon return of vehicle, on approximately 3 June, driver alerts and parking brake self-applied and would not start. Arranged tow truck to pick up vehicle, driver tried to drive vehicle onto platform, but after starting vehicle flashed warnings across dashboard and applied parking brake without input. Service center could not duplicate problem and offered no further troubleshooting or guarantees on work. Reached out to corporate to escalate issue but was unable to reach satisfactory resolution.