The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle was jerking. Additionally, the contact stated that upon starting the vehicle and attempting to shift into gear, the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was towed to Razorback Transmission Services, where it was diagnosed that the transmission had failed and needed to be rebuilt. The vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was contacted for reimbursement assistance and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 175,000.