COMPLAINT
Model:
Brand:
Maker:
General Motors
Model year:
2022
Component:
ENGINE
Mileage:
41'530 km
Complaint’s year:
2025
Incident date:
Towed:
Yes
Description:
The contact owns a 2022 Cadillac Escalade ESV. The contact stated while driving 75 MPH, the vehicle stalled. The vehicle shifted into neutral, and the Push to Start message was displayed. There were no warning lights illuminated. The contact was able to coast off the road. The vehicle failed to restart and was towed to the local dealer, where it was diagnosed that there was bearing failure and that the engine needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 41,530.
VIN:
1GYS4RKL9NR