COMPLAINT
Model:
Brand:
Maker:
BMW
Model year:
2020
Component:
BACK OVER PREVENTION
Mileage:
21'000 km
Complaint’s year:
2025
Incident date:
Description:
The contact owns a 2020 BMW X3. The contact stated that while reversing, the back over prevention camera displayed a black screen. The contact became aware of NHTSA Campaign Number: 21V096000 (Back Over Prevention). The vehicle was taken to the dealer however, the vehicle was not diagnosed. The dealer confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 21,000.
VIN:
5UXTY3C00L9