The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal roaring sound coming from the vehicle. The vehicle was rough to start. The vehicle failed to start on the third attempt. The service engine soon warning light was flashing. The light became solid before the failure. The vehicle was towed to the local dealer, where it was diagnosed that there was coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 75,000.