See attached document for complaint. Attachment excerpt: RE: Safety Recall Notice 23S64/ NHTSA Recall 23V905 I have contacted your dealership numerous times regarding the recall notification I received for my 2019 Ford EcoSport service (Safety Recall Notice 23S64). It has been one year since I received the notification, and I have not been contacted regarding the replacement. I was told that the replacement part should arrive in October 2024, but it is now March 2025. I have been a loyal Sutton Ford customer, purchasing three vehicles from your dealership. As my servicing dealer, please provide an approximate date, in writing, so that I can expect my vehicle to be serviced with a replacement part as indicated in the attached recall notice. I can be reached on [XXX] to schedule my car service. Thank you in advance for your assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)