The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked and turned off, the contact noticed that the engine oil cooler line was leaking fluid on the ground. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related to the failure of the Customer Satisfaction Program: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the vehicle was not included. The manufacturer was made aware of the failure, but informed the contact that the VIN was not included in the Customer Satisfaction Program. The failure mileage was approximately 100,000.