The contact owns a 2014 Toyota Camry. The contact stated that while driving at an undisclosed speed, the vehicle jerked before slamming into gear. No warning lights were illuminated. The vehicle was taken to CTT Transmissions, who diagnosed a failure with the torque converter. The vehicle was not repaired, and the failure became regular. The manufacturer was not notified of the failure. The failure mileage was approximately 124,000.