The contact owns an Evenflo Car Seat, Model Type: Revolve 360, Model Number: 35322405a, Manufactured Date: July 16, 2022. The contact stated that the car seat failed to rotate around as intended. After several attempts, the car seat failed to function as intended. The manufacturer was notified of the failure and offered instructions on how to unlock the car seat. However, the contact still experienced failures with the car seat. The car seat was not replaced.