The contact owns a 2016 Ford Explorer. While the contact’s husband was driving 65 MPH, the driver’s side windshield trim clips detached and flew off the vehicle. The vehicle was taken to the dealer; however, the contact was informed that the parts were not yet available to repair the vehicle. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.