Both rear doors would not open from the outside or inside. They were not locked. They just would not open using the handle inside, trying to pull up on the lock mechanism and unlocking and locking numerous times. The doors would still not open. A child and a dog were in the back seat. I could not access them from the doors had to bring them through the front of the vehicle, which was very difficult. Periodically one door will be OK to open, the next day the door will not open, may or may not depending on how the door feels like working that particular daynot open.