The contact owns a 2020 Ford F-250. The contact stated that while her husband was driving at an undisclosed speed and accelerating, the vehicle unexpectedly stopped. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump and the fuel system needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 92,000. VIN tool confirms parts not available.