The contact owns a 2019 Ford F-350. The contact stated while routine maintenance was being completed on the vehicle by a certified mechanic, the contact was informed that there were metal shavings inside the fuel pump. The mechanic informed the contact that the fuel pump needed to be replaced. The vehicle had not been repaired. The contact searched online and became aware of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel) and related the failure to the recall. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,788.