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Received the NUNA RAVA recall in the mail a couple days ago (we own two). Went out to the cat to check to see if they were working properly. One of them was, and one of them wasn’t. The chest straps come loose without pushing the button. The entire car seat was cleaned and the issue was still present. I contact Nuna, and all the said is they have a new seat pad and cleaning kit coming to fix the issue, though they couldn’t give any ETA on when that would come. In the recall letter it states that if it fails the test stop using the car seat immediately. Contact NUNA again and they looked at a video we sent, the receipt and a the serial number, since then it has been crickets. What is totally unprofessional is they say stop using the car seat immediately if it fails, but at the same time they have no ETA on the fix to arrive. Something needs to be done for those who are affect. Im sure like me most people use this car seat everyday. They either need to get a fix out ASAP or reimburse all of those who are affected for a new car seat. I am sure many people are not in a financial position to just go out and buy a brand new car seat. When they say stop using immediately in the recall letter they better damn well have a fix or be ready to fork out to all those affected.

